Welcome to Chola Chess. These Terms and Conditions ("Terms") govern your access to and use of the Chola Chess website, available at cholachess.com, including all features, services, and content provided therein (the “Platform”) operated by Cholamandalam Investment and Finance Company Limited ("we," "us," or "our").

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must refrain from using the Platform. These Terms constitute a legally binding agreement between you ("User," "you," or "your") and us regarding your use of the Platform.

This Platform is intended to provide a structured, educational, and interactive environment for individuals interested in learning and improving their chess skills. The Platform supports users across various age groups in India, including those pursuing competitive advancement such as obtaining FIDE ratings or titles.

Through the Platform, users gain access to curated chess lessons, instructional content, review assignments, practice games, and online tournaments for personal, non-commercial use aimed at skill development, strategic thinking, and engagement with chess.

To access key features like personalized training, assignments, practice games, and tournaments, users must create an account or log in.

1. You are responsible for your login credentials and all activity under your account. We are not liable for unauthorized use due to compromised credentials.
2. The Platform is open to all ages; however, users under 18 must use the Platform under parent or guardian supervision.
3. Parents or guardians creating accounts for minors assume full responsibility for compliance with these Terms.
4. Users must provide accurate and current registration information. Accounts with false data or violating Terms may be suspended or terminated.

We offer various online chess training and engagement services, including:

1. Chess Lessons and Training Programs: Structured lessons for all skill levels, including video tutorials, strategy guides, and materials by experienced coaches.
2. Review Assignments and Feedback: Practice tasks and game reviews to help analyse mistakes and track progress.
3. Interactive Practice Games: Play games with other users to improve skills.
4. Online Tournaments: Competitive events, rated or unrated, subject to separate rules.
5. Curated Content: Library of chess resources including annotated games, puzzles, tactics, openings, and endgame studies.
6. Progress Tracking: Personalized dashboards showing performance, lessons completed, and training activity.

Additional features like forums or community interaction may be offered, subject to Platform Terms. Services may be updated or require paid subscriptions governed by the Subscription section.

Access to certain features may require paid subscription. Terms include:

1. Fees and billing terms are clearly communicated at purchase. You agree to pay all applicable charges based on selected plan and payment method.
2. Payments are processed through secure third-party gateways; we do not store full payment card information.
3. Subscription fees are billed in advance and non-refundable except under specific circumstances in our Cancellation and Refund Policy.
4. Failure to pay may result in suspension or termination of paid feature access.
5. We reserve the right to modify pricing with reasonable notice.

1. Subscription Cancellation: Cancel anytime via account settings or by contacting us. Cancellation takes effect at the end of billing cycle; access continues until then.
2. Refunds: Generally non-refundable unless exceptional circumstances apply, decided at our discretion.
3. Payments for tournaments, workshops, or one-time events are strictly non-refundable.
4. Policy subject to updates; users should review latest version before payment.

1. Comply with all Terms and tournament guidelines.
2. Maintain respectful behaviour; avoid spamming, cheating, bullying, or sharing offensive/illegal content.
3. Use the Platform only for personal, educational, and lawful purposes.
4. Report technical issues, violations, or misconduct.

We may suspend or terminate your access for:

1. Breach of Terms or applicable laws.
2. Misconduct, abuse, fraud, or illegal activity.
3. Extended inactivity, especially for limited access accounts.

You may request account deletion by contacting us; we will process per our data retention policy.

All Platform content is owned by us or our providers and protected by intellectual property laws.

1. Ownership: We retain full ownership. Users get a limited license for personal, non-commercial educational use, revocable at any time.
2. Prohibited Uses: No reproduction, modification, or infringement of Content without consent.
3. Trademarks: Owned by us; no use without permission.
4. Third-party Content: Protected and used with permission; unauthorized use prohibited.
5. Infringement Notification: Contact us if you believe your rights are violated; we will investigate.

The Platform may integrate third-party services for:

1. Analytics to improve performance and engagement.
2. Payment gateways for transactions.
3. Social media plugins for sharing content.

External links lead to third-party sites governed by their own terms and policies. We are not responsible for those sites or services.

We collect only necessary information (name, email, login) for account management and platform improvement.

Your data is not shared with third parties except as described in our Privacy Policy, available on the Platform.

Cookies enhance your Platform experience by remembering preferences and gathering anonymous usage data. You consent to cookies by using the Platform and can manage them via browser settings. Blocking cookies may impact some features.

The Platform is provided “as is” without warranties. We disclaim all warranties to the fullest extent allowed by law.

You use the Platform at your own risk. We and our affiliates will not be liable for damages including lost data, progress, or missed opportunities.

You waive claims arising from your use, including dissatisfaction or technical issues.

We may update these Terms anytime. Changes become effective when posted. We will try to notify users of significant changes.

You must review Terms periodically. Continued use after changes means acceptance. If you disagree, stop using the Platform and request account deactivation.

These Terms are governed by Indian law. Disputes shall first be attempted to resolve amicably; failing that, arbitration per Arbitration and Conciliation Act, 1996 will apply.

Arbitration will be conducted in Chennai, Tamil Nadu, in English. Courts in Chennai have exclusive jurisdiction.

For questions or concerns about these Terms or your use of the Platform, contact:

Cholamandalam Investment and Finance Company Limited
Address: Chola Crest, C54-55 & Super B-4, Thiru-Vi-Ka Industrial Estate, Guindy, Chennai - 600032
Email: Help@CholaChess.com.
Phone: 8925984477.

We will respond to legitimate inquiries within a reasonable time.